We delivered a simplified, scalable food and beverage model across Hamilton Park, Musselburgh and Perth, designed to perform consistently under the pressure of race-day trading.
By reducing menu complexity and standardising builds, we enabled faster, more reliable service during peak periods.
We aligned menu architecture and operational approach across all three sites, creating a more consistent system that is easier to train, manage and execute. This reduced friction in day-to-day operations and improved team confidence during high-volume service.
By focusing on practical, infrastructure-led improvements, we helped ensure the food offer could sustain pace and quality across long trading days — supporting stronger throughput, improved guest experience and more consistent commercial performance.