Operational Audits & Menu Strategy

An external expert fresh eyes view on your hospitality business performance including customer experience journey, menu and food review, kitchen setup and operations.

Be the Best Version of You

An external, expert, fresh-eyes view on your hospitality business performance including customer experience journey, menu and food review, kitchen setup and operations.

What our clients say:

"Loungers simply wouldn't be the business it is today without the huge Back of House transformational project, that Egg Soldiers was integral to.

"The 'resetting' of our kitchens in terms of process, kit and standards was a mammoth task and challenged a lot of our existing ways of working. The guidance, teaching and implementation was carefully curated and delivered; the results were game changing.

Jake Bishop

Co-Founder - Loungers

Working with Egg Soldiers has really helped us to think differently about our offer, the team immersed themselves into our brand and sought out the latest food trends and techniques that worked for our business. It absolutely isn't a one size fits all approach. The experience is a collaborative one and we have really enjoyed the relationship that has formed working on our last two menu projects.

Jenny McPhee

Brand Director – The Alchemist

The Egg Soldiers team have been a valuable asset to our pub kitchens, their expertise has allowed us to revamp our layouts and operations, resulting in increased efficiencies and streamlined processes.

Thanks to their guidance we're able to serve our guests faster, even on our busiest days, we have been extremely happy with the positive results.

Lewis Allington

Head of Food - St Austell Brewery

"Côte is going through an exciting period of change, with our food ID and strategy crucial to the journey.

"As such, we decided to find a dynamic, highly-experienced food development agency with a unique approach to support us in its creation, and Egg Soldiers was more than up to the task.

"The team showed remarkable attention to detail and a passion for the creative throughout. They guided us through every step with confidence and care, co-creating with our food team and delivering outstanding results that perfectly align with our food philosophy, both for now and for the future.

"Toph and Stefan are both genuine experts, and I highly recommend them and their (Egg) Soldiers."

Steve Allen

Executive Chef - Côte Restaurants

Some of the brands we've helped to optimise their outputs!

Contact us for more information on operational and menu reviews

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Operational Audits & Menu Strategy
Why choose Egg Soldiers?

Brand and Customer

We analyse your brand look and feel and how well it resonates with your target customers. Ensuring the brand appeals to the target market is key for any business.
Customer Experience

A positive customer experience is vital to any business.
To give us the full picture, we'll evaluate all main touchpoints of the customer journey, including site design, external and internal signage, interaction points and POS material.
The Competition

Understanding how your business compares to the market leaders is a key tool.

We'll benchmark your closest competitors - local, national and global. Taking learnings from this analysis can help you develop a unique market positioning.
Menu Performance

A full review of all food and drink against in-house specs, our culinary views, a gap analysis and future menu plan - giving you a clear action plan for dishes to keep / improve / replace.
Trend Alignment

Staying on-trend is vital when it comes to attracting new customers and ensuring existing customers keep coming back. We'll challenge your offer, helping you identify what is a trend and what is a fad, and recommend the main values your brand should adopt.
Menu Analysis

A full review of your menu structure, brand fit, tiering and prices, along with a menu gap analysis. A great menu will maximise the spend opportunity whilst ensuring quality, value and the vital brand experience.
Your Team

Your team are the face and voice of the brand. We'll review your team set-up and role responsibilities, along with a review of your training material - identifying gaps, making recommendations and suggested improvements.
Kitchen & Processes

Clear improvement plan for your operation. This includes kitchen setup, equipment suitability, supply chain, kitchen layouts and operating standards. A drawn up Gold Standard kitchen layout.

FREE DOWNLOAD - EGG SOLDIERS SHOWCASE:

Operational Audit & Menu Strategy

Discover our strategic process - applied to a 'client' seeking a full service solution!

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Some of our success stories:

Costa Coffee: Food Strategy Review & Transformation

Signature Pubs: Food Strategy & Business Support

Ole & Steen: Food Strategy & Menu Development

Loungers: Operational Audit & Strategy

HOP Vietnamese: Food Strategy & Menu Development

Tortilla & Chilango: Food Strategy & Menu Development

The Alchemist: Food Offer Review, New Menu Strategy and Recipe Development

Côte Restaurants: Food Strategy & Menu Development

SushiDog: Menu Review & Food Strategy

Away Resorts: Menu Offer Review & Food Strategy

Parkdean Resorts: Operational Audit

Humpit Hummus: Product and Experience Review

Discover how we can help your business:

Our track record for success spans multinational retailers, global QSR, manufacturers and F&B brands, delivering outstanding culinary narratives that reach consumers in a big way

New Concept Creation

Helping you turn your F&B vision into a successful reality.

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Menu
Development

Create the ideal, on-trend menu for your brand and kitchen.

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Business Strategy & Operational Audits

An external, expert, fresh-eyes view on your hospitality business performance

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Download FREE showcase