Customer Insight & Market Research

Insightful research for a competitive edge in the hospitality industry

Voice of the customer

As a leading food consultancy business in the UK, we provide comprehensive research services to the hospitality industry. Our goal is to help you understand your customers better and make data-driven decisions that can enhance your business performance.
New restaurant creation consultant

Qualitative Research

Our qualitative research services are designed to provide you with in-depth insights into your customers' behaviours, preferences, and motivations.

Quantitative Research

Our quantitative research services help you gather statistical data about your customers' behaviours and preferences.
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Bespoke Research Services

In addition to the above, we offer bespoke customer research services on a case-by-case basis. We leverage both qualitative and quantitative research methods to provide you with a holistic understanding of your customers. This can help you tailor your offerings to meet customer needs and expectations, ultimately driving customer satisfaction and business growth.
Our customer research is conducted by a certified member of the Market Research Society.
We abide by their code of conduct.
Contact us for more information on our research services